The West Toronto Diamond Project, a large construction project located in the community, initially failed to address community concerns over noise from piling activities. After investigation the regulatory authorities stipulated the piling technology that could be used in the future and imposed operational limits and reporting requirements that significantly increased costs and extended the project by three years.

If an active monitoring programme and a Web-based community engagement programme had been established prior to construction, complaints and the subsequent lengthy delays and cost overruns may have been avoided.

West Toronto Diamond ProjectWest Toronto Diamond Project 

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